The new Mental Health and Wellbeing Commission (MHWC) is an independent statutory authority that holds the government to account for the performance, quality and safety of Victoria’s mental health and wellbeing system.
The MHWC:
- Handles complaints about Victorian publicly funded mental health and wellbeing services, which include mental health and wellbeing services run and delivered by a public hospital in Victoria.
- Supports people with lived experience to lead and partner in reform and play a key role in leading actions to reduce stigma related to mental health.
- Provides a system-monitoring and oversight role, conducts investigations, and promotes effective complaint handling by Mental Health and Wellbeing Service Providers (Vic).
- Will publish reports on the performance, quality and safety of the mental health and wellbeing system and progress towards improving mental health and wellbeing of Victorians.
About us
Who the Commission is, what powers we have, and what we do
Resources for consumers, carers and families
Resources for consumers, carers and families
Resources for public mental health and wellbeing services
Resources available for public mental health and wellbeing services
Contact us or make a complaint
Make a complaint about a public mental health and wellbeing service in Victoria, or contact us to ask a question
Deciding how to handle complaints
More about how we handle complaints
Mental Health and Wellbeing Commission leadership
Summary of the executive leadership team of the Mental Health and Wellbeing Commissioners
Updated