You can contact us by:
Complete a complaint form (below) or write down your complaint and send it to our office. Please let us know if you need assistance.
Post: MHCC, Level 26, 570 Bourke Street, Melbourne, 3000
Fax: 03 9949 1506
Make a complaint videos
We can receive and respond to complaints in any language. Please let us know if you would like us to arrange a free interpreter.
If you are Deaf, or have a hearing or speech impairment, you can contact us:
- through the National Relay Service, giving our free call number ()
- by email () and we will arrange an appointment or video call using an interpreter.
Feedback about the MHCC
Your feedback about your experience with the MHCC is very important to us. It will guide our work and help us to learn and develop. You can:
- email or phone
- ask to speak to our Internal Complaints Officer to make a confidential complaint about the MHCC
- also make a complaint about the MHCC to the .
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Reviewed 15 April 2021