www.mhcc.vic.gov.au
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Make a complaint

The Mental Health Complaints Commissioner (MHCC) deals with complaints about public mental health services in Victoria. You have the right to make a complaint to the service directly, which the MHCC can help with, or to us. Complaints can improve the Victorian mental health system for you and other people. Please contact us to discuss your concerns.

Make a complaint

Complaint stories

Find stories about people's experiences of making a complaint about a Victorian public mental health service.

Find complaint stories

Reviewed 14 April 2021

The MHCC is an inclusive workplace that embraces diversity in all its forms.

We are driven by the voice, expertise and wisdom of people with lived experience of emotional distress, trauma, neurodiversity or mental health challenges and families and carers. We honour and respect this in all our work.

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