Message from Zig and Luca

Summary

Zig and Luca identify as consumers. Watch them talk about how the mental health system will only improve if consumers and carers speak up.

Transcript

Zig: Yeah...Why is it good to complain Luca?

Luca: It's good to complain Zig, cause it means you get the right treatment and the treatment you deserve. It also means that other young people get
the treatment they deserve.

Zig: Yeah, true, so it's like nothing's going to change if we...

Luca: The treatment won't change... your family's treatment won't change either...you just get the treatment you deserve (if you speak up).

Zig: Yeah.. true... sounds good. I might make a complaint.

Luca: Well, I've made one.

Zig: Good on you! (Both laugh)
Luca: I think the system needs help sometimes Zig, I think. It's difficult for the system to know what we need if we don't tell the system what we need.

Updated