What you think about your experience with the MHCC is very important to us. Your feedback will guide our work and help us to learn and develop as an organisation.

As a complaints body we understand that responding to complaints about us is an important way for us to improve our approach and services.

If you would like to give us feedback or send a confidential complaint, you can email feedbackaboutus@mhcc.vic.gov.au or phone 1800 246 054 and ask to speak to our Internal Complaints Officer.

If you have any concerns about how we have handled a complaint about a public mental health service or about us, you can raise this with the Victorian Ombudsman.

To find out more about how the Victorian Ombudsman can assist you to raise your concerns, visit their website.