Our office is open Monday to Friday, 9am to 5pm.

For information about making a complaint, see Make a complaint.

Call us on: 
1800 246 054 (free call from landlines) or 03 9032 3328

Write to us or visit us at: 
Level 26, 570 Bourke Street
Melbourne  VIC  3000

Submit an online complaint form 

Email us

For complaint issues help@mhcc.vic.gov.au
For general enquiries info@mhcc.vic.gov.au
To make a privacy enquiry or freedom of information request PrivacyFOI@mhcc.vic.gov.au
With feedback, suggestions, compliments and complaints about us feedbackaboutus@mhcc.vic.gov.au

Skype us (by appointment):
Call, fax or email us to make an appointment

Fax us on 03 9949 1506

We can receive and respond to complaints in any language through a free interpreter.

For resources on making a complaint in other languages, Easy English and Auslan, see accessible resources.

If you are Deaf, or have a hearing or speech impairment, you can contact us:
•through the National Relay Service, giving our free call number (1800 246 054)
•by email, and we can arrange an appointment or Skype call using an interpreter.

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