Our office is open Monday to Friday, 9am to 5pm.
For information about making a complaint, see Make a complaint.
Call us on:
1800 246 054 (free call from landlines) or 03 9032 3328
Write to us or visit us at:
Level 26, 570 Bourke Street
Melbourne VIC 3000
Submit an online complaint form
For complaint issues firstname.lastname@example.org
For general enquiries email@example.com
To make a privacy enquiry or freedom of information request PrivacyFOI@mhcc.vic.gov.au
With feedback, suggestions, compliments and complaints about us firstname.lastname@example.org
Skype us (by appointment):
Call, fax or email us to make an appointment
Fax us on 03 9949 1506
We can receive and respond to complaints in any language through a free interpreter.
For resources on making a complaint in other languages, Easy English and Auslan, see accessible resources.
If you are Deaf, or have a hearing or speech impairment, you can contact us:
•through the National Relay Service, giving our free call number (1800 246 054)
•by email, and we can arrange an appointment or Skype call using an interpreter.
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