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Reviewed 15 April 2021
Mental Health Complaints Commissioner (MHCC)
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- Complaints
- Would you like to make your complaint to the mental health service directly?
- What complaints can we help with?
- Is the complaint about your experience, or someone else’s?
- The complaint journey (our process)
- Complaint resolution - the 4 As
- What do people make complaints about?
- What changes because of complaints?
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- Complaint stories
- Alex and Nerida - Communication in public mental health services
- Damien – Medication in public mental health services
- Joshua – Cultural respect in public mental health services
- Max – Individual needs in public mental health services
- Michelle – Restrictive interventions in public mental health services
- Rosa and Sophia - Carers in public mental health services
- Sam - Impact of COVID-19 in public mental health services
- Susan – Family violence in public mental health services
- Toni – Individual needs: LGBTIQA+ in public mental health services
- Maria - Sexual safety in public mental health services
- Mary - Compulsory patient in a public mental health service