If your concern is about something other than a Victorian public mental health service, you may be able to get advice or help from one of the organisations listed below.
I want to apply to have my Treatment Order cancelled
Mental Health Tribunal (MHT)
The MHT is the independent tribunal established by the Mental Health Act 2014 to:
- decide whether patients need compulsory mental health treatment; and
- protect patient rights by conducting hearings to identify the least restrictive way people can receive the treatment they need.
I want a second psychiatric opinion on my treatment and whether the criteria for my Order under the Mental Health Act 2014 apply to me
Second Psychiatric Opinion Service (SPOS)
SPOS offers independent second psychiatric opinions to people who are being treated as a compulsory, forensic or security patient under the Mental Health Act 2014. Second psychiatric opinions can give people additional information to challenge or participate in treatment decisions.
Concern Help National Disability Insurance Scheme (NDIS) funded supports and services
NDIS Quality & Safeguards Commission
This Commission is an independent agency established to improve the quality and safety of NDIS supports and services. It regulates NDIS providers, promotes safety and quality, resolves problems and identifies areas for improvement.
Any individual disability worker (registered or unregistered)
Victorian Disability Worker Commission (VDWC)
The VDWC can receive any enquiry, complaint or notification about any disability worker in Victoria, including about their:
Concern Help An action or decision made by Victorian state and local government authorities
The Victorian Ombudsman takes complaints about the actions or decisions of government departments, councils, publicly funded community services and organisations such as the MHCC.
Police misconduct and corruption in the public sector
Victoria Police Conduct Unit
Independent Broad-based Anti-corruption Commission (IBAC)
IBAC is Victoria's agency responsible for preventing and exposing public sector corruption and police misconduct. It:
- receives complaints and notifications
- investigates and exposes serious corruption and police misconduct
- informs the public sector, police and the community about risks and impacts of corruption and police misconduct, and ways it can be prevented
Office of the Victorian Information Commissioner (OVIC)
OVIC is Victoria’s primary regulator and source of independent advice about how the public sector collects, uses and shares information.
Complaints and concerns about lawyers and legal services, e.g.
- conduct and behaviour
- quality of service
Victorian Legal Services Board and Commissioner (VLSBC)
The VLSBC are independent statutory authorities responsible for the regulation of the legal profession in Victoria.
Concern Help Discrimination, victimisation, sexual, harassment and racial or religious vilification
Victorian Equal Opportunity and Human Rights Commission (VEOHRC)
Reviewed 14 April 2021