Mental Health Complaints Commissioner

Welcome

We encourage you to think about making a complaint. You have the right to speak up and to have your concerns heard.

Complaints can lead to improved services and experiences for everyone. 


We are recruiting: Senior Resolutions Officer

20 April 2016 Working together

Read MoreWe are recruiting to the ongoing, full time position of Senior Resolutions Officer.

Sharing ideas for mental health recovery

15 April 2016 Nikki Holland and Commissioner Lynne Coulson Barr

Read MoreOn 14 April, Commissioner Lynne Coulson Barr met with Nikki Holland to talk about her visual diary of creative ideas relating to mental health recovery.

The Different Faces of Mental Health

14 April 2016 Different Faces of Mental Health

Read MoreIn support of National Youth Week, we will be working with Victorian public mental health services to pilot our youth art and engagement project, ‘The Different Faces of Mental Health’.

MHCC puts proud feet forward

17 February 2016 Victorian Public Sector contingent for Pride March

Read MoreCommissioner Lynne Coulson Barr and other MHCC staff proudly joined the Victorian Public Sector contingent for Pride March on 31 January.

Complaints

We encourage you to think about making a complaint. You have the right to speak up and to have your concerns heard.

Complaints can lead to improved services and experiences for everyone. 

We can assist you to make a complaint and help you write down the details. We want making a complaint to be as easy and simple as possible.

You can also contact us to discuss your concerns and options. We may be able to assist you with raising your concern with the service without making a complaint to our office.

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Call 1800 246 054

Our office is open Monday to Friday 9 am to 5 pm.

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Online complaint

Complete the online complaint form or download a PDF version and send to us by post, email or fax to let us know the best time to discuss your concerns.

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Email the MHCC

Lodge a concern or complaint: help@mhcc.vic.gov.au
Other enquiries and feedback